Lethe Studios
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Player Support
Popular Topics
6
I have lost data! What do I need to do?
The game freezes and never passes the loading screen... (Android)
I can't log in to the game! What should I do?
When entering the game, I get a Black Screen error. *For Android OS
Want to know about minimum device requirements?
View all 6
Account Informations
6
Am I allowed to buy, sell or share my account?
Save your progress with Game Center.
Save your progress with Google Play!
How do I change my Player Name?
Do Lethe Studios employees ask for my passwords?
View all 6
Lost My Account
3
I have signed up with Google Play, but could not enter my account!
I have signed up with Game Center, but could not enter my account!
I lost my old account, how can I get it back?
Lost My Data
1
I lost the data in my account, what do I need to do?
In-App Purchases
7
How do I find my purchasing history?
Cancel, pause, or change a Subscription on Google Play
View, change, or cancel your Subscriptions for App Store.
My order did not reach to me!
How do I turn on and off my In-App Purchases?
View all 7
Billing
1
I've received a bill for a purchase I didn't make. What should I do if I suspect mistaken activity?
Parent Guide
3
What are the general policies and the age limitation policies of Lethe Studios Games?
My child made a purchase by accident. Can I get a pay-back?
How do I contact with you as a parent?
Terms of Service
1
Terms of Service
Privacy
1
What's the policy about privacy of Lethe Studios?
Contact Us
1
How do I contact with support team?
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